Home › Services › Performance Marketing › Reputation Management
Performance MarketingReputation Management
Google reviews + negative review handling.
What's Included
Active reputation management. Review request automation (Google, Trustpilot, Tripadvisor), response handling for every review, negative review escalation and removal where possible, and monthly sentiment reporting.
Google reviews growth as a deliberate, ongoing program: review-prompting automations triggered through WhatsApp and email at the right moment in the customer journey, professional written responses to every review (negative ones especially), and monthly reporting on rating velocity and review velocity. Built for restaurants, clinics, dental practices, real estate offices, and any service business where the star rating directly affects walk-ins and call-ins. The cheapest service on the menu that has a direct, measurable impact on local revenue — because in Dubai, the first thing every customer does before booking is Google your name.
Three Steps to Live
Brief
Audit current reviews across platforms. Define ICP-customer touchpoints for review asks.
Build
Automated review-request flows (SMS + WhatsApp + email). Response templates.
Launch
Every review responded to within 24h. Negatives escalated. Monthly sentiment report.
Is This Right For You?
Restaurants, clinics, hotels, retail
Star rating directly affects bookings.
Service businesses
Trust score in Maps = walk-ins.
Transparent. No Discovery Calls.
- ✓ Brief: Audit current reviews across platforms. Define ICP-customer touchpoints for review asks.
- ✓ Build: Automated review-request flows (SMS + WhatsApp + email). Response templates.
- ✓ Launch: Every review responded to within 24h. Negatives escalated. Monthly sentiment report.
Related services
Often paired with this one.
Ready to Start?
We reply on WhatsApp in under 15 minutes during Dubai business hours.